Question/Answer Section / Toolbar Questions

1. Why don't I see the EasyHits4U Toolbar on my browser?
   
   If you have installed the EasyHits4U Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the EasyHits4U toolbar is no longer displayed, go to View > Toolbars and click on the EasyHits4U option. If you don't see the EasyHits4U toolbar listed, follow the instructions below.
   
   
   
2. Why don't I see the EasyHits4U Toolbar listed in the Internet Explorer toolbars list?
   
   Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The EasyHits4U Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.
   
   
3. How can I move the EasyHits4U Toolbar to a different location?
   
   Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
   
   You can change the location of the EasyHits4U Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the EasyHits4U icon by placing the EasyHits4U Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
   
   Please note that, as with all of Internet Explorer's toolbars, you can only move the EasyHits4U Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.
   
   
   
4. Does the EasyHits4U Toolbar conflict with my browser or other add-ons?
   
   No, the EasyHits4U Toolbar is designed to run without affecting any other system add-ons.
   
   
   
5. Why doesn't the EasyHits4U icon appear on my browser?
   
   In Internet Explorer, go to View > Toolbars and check that the EasyHits4U option is selected. If not, select it. Alternatively please install the EasyHits4U Toolbar again and then uninstall it.
   
   
6. I'm trying to uninstall the EasyHits4U Toolbar but keep getting an error message. What should I do?
   
   Install the EasyHits4U Toolbar again and then uninstall it.
   
   
7. Do I need to pay for using the EasyHits4U Toolbar?
   
   No, the EasyHits4U Toolbar is free of charge.
   
   
8. How can I contact technical support?
   
   If you are experiencing any problems or have a question about the EasyHits4U Toolbar that is not covered in our online help then feel free to contact us or Conduit support team.
   
   
9. How do I uninstall the EasyHits4U Toolbar?
   
   To uninstall the EasyHits4U Toolbar from your Firefox browser do as follows:

   1. Open Firefox and click on the "Tools" menu.
   2. Select "Extensions".
   3. Find EasyHits4U in the list of installed extensions and click on it.
   4. Click on the "Uninstall" button.

   
   To uninstall the EasyHits4U Toolbar from your Internet Explorer do as follows:

   1. Open your computer's Control Panel then select "Add or Remove Programs".
   2. Find EasyHits4U in the list of installed applications and click on it.
   3. Click on the "Change/Remove" button.

   
   
   
   
10. I couldn't find the answer to my question.
    
    Just contact us. We are sure we can find solutions and answers to any problems or questions you might have.